1. What exactly does True North PM Solutions do?

We specialize in aligning business processes to save you time and improve efficiency. From analyzing your current operations to implementing new systems, we help you reclaim your time and focus on what you love about being a business owner.

2. How do you save businesses 10 hours?

We evaluate your operations, identify inefficiencies, and implement solutions like automation or streamlined workflows. Whether it's reducing manual tasks, improving scheduling systems, or simplifying communication, we tailor our approach to your unique needs.

3. Do I need to have a project in mind to work with you?

Not at all! Even if you’re unsure where to start, we can help uncover areas for improvement through a current state analysis. Sometimes the best projects come from a fresh perspective.

4. Will I need to buy new tools or software?

Not necessarily. While we might recommend new tools if they’re a good fit, we always prioritize making the most of your current resources first. Our goal is to minimize the need for new tools or software, as our experience shows that many businesses already have systems in place that are underutilized. Often, the solution lies in better leveraging what you already have, rather than buying something new to fix the problem. If new software is truly needed, we handle the research and demos for you to ensure it’s the best option and integrates seamlessly with your existing setup.

5. How involved will I need to be?

That’s entirely up to you! We can handle everything from research to implementation, or we can partner with you closely throughout the process. Our goal is to reduce your workload, not add to it.

6. What kinds of businesses do you work with?

We work with businesses across a variety of industries and sizes—ranging from Fortune 500 companies implementing complex systems to locally owned doggy daycares, nonprofits, and retail shops. Whether you need help streamlining operations, managing a project, or implementing a system, we’re here to help.

7. What if I’ve tried fixing my processes before and it didn’t work?

That’s okay! Sometimes, timing and technology make all the difference. We’ll evaluate what’s been tried, figure out why it didn’t stick, and develop a customized solution that works for you.

8. What is your process for working with clients?

Our process has three simple steps:

1. Current State Analysis – We take a deep dive into how your business operates.

2. Research – We explore solutions, book demo calls, and evaluate options for you.

3. Implementation – We’re with you every step of the way, ensuring a smooth transition and lasting results.

9. How long does it take to see results?

Every project is different, but many of our clients see significant time savings and operational improvements within just a few weeks of working with us.

10. How do I get started?

It’s simple! Click the "Contact Form " button, choose what you’d like help with, and we’ll schedule a consultation to discuss your needs and goals.